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Zero distance close service
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FAQ
You can find some Frequently Asked Questions here.
Range Hood
Number(7)
Q:Motor and light does not operate
A:1、Check the plug and insert completely.
2、Change the bulbs.
3、Contact the distributor for service.
4、Contact the distributor for service.
Q:Motor cannot operate but the lights are working
A:1、Contact the distributor for service.
2、Contact or replace the capacitor.
3、Contact the distributor for service.
Q:The appliance vibrates or shakes while in operation
A:1、Install the appliance with a solid and steady wall.
2、Fasten the motor tightly with the body.
3、Contact the distributor for service.
Q:Only one or two buttons can function while others are not working
A:1、Contact the distributor for service.
2、Re‐connect any loose wires into the control board.
Q:Weak Suction
A:1、Lower the appliance's installation.
2、Remove the blockage inside the duct.
3、Do not open too many windows during cooking to improve the environment for suction.
4、Clean or replace the filters.
Q:Oil Leakage
A:Install the appliance in balance level.
Q:Range Hood FAQ
A:
FAULT | Causes | Remedies |
Motor and light does not operate | Power plug is not insert completely | Check the plug and insert completely |
The light bulbs are blown | Change the bulbs | |
The wire and/or the cable disconnected | Contact the distributor for service | |
| The light's transformer is damaged | Contact the distributor for service | |
Motor cannot operate but the lights are working | The impeller are stopped | Contact the distributor for service |
| The capacitor is disconnected and/or damaged | Connect or replace the capacitor | |
The motor is damaged | Contact the distributor for service | |
The appliance vibrates or shakes while in operation | Installation of the appliance is not steady or the hanging wall is not solid | Install the appliance with a solid and steady wall |
The motor is not fixed tightly | Fasten the motor tightly with the body | |
The damaged impeller break the balance | Contact the distributor for service | |
Only one or two buttons can function while others are not working | The control panel is not in order | Contact the distributor for service |
| Connection with the control board is loose | Re-connect any loose wires into the control board | |
Weak Suction | The appliance is installed too high from the cooking hob | Lower the appliance's installation |
| There are blockage in the exhaust duct | Remove the blockage inside the duct | |
| Air convection is too strong around the appliance | Do not open too many windows during cooking to improve the environment for suction | |
| The mesh filters or charcoal are dirty or clogged | Clean or replace the filters | |
| OiI Leakage | The appliance is not installed in balance level | Install the appliance in balance level |
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